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Get up and running with Muto, supported every step of the way

From setting up your platform and structuring your data to training your team, we provide ongoing support and practical guidance at every step.

Your onboarding journey

    • Align on your objectives

      We start with your organisation, not the software. Together, we explore your current mobility setup, define your objectives and identify the key users and stakeholders involved. We also map your data sources and suppliers and agree on clear priorities, responsibilities and milestones.
    • Set up your account

      We guide you through setting up Muto and structuring your employee, asset, contract, invoice and supplier data. Through practical guidance and training, youlearns how to configure the platform, prepare and validate data, and manage imports, supplier connections, policies and permissions.
    • Get started with confidence

      Once everything is set up, we provide practical training tailored to the roles and responsibilities. We’ll review the complete setup together, address any remaining questions and make sure you can work confidently with Muto. Our Customer Success Manager stays closely involved to support you.
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    More than software support

    Practical mobility expertise when you need it

    Our Customer Success manager doesn’t just explain how the platform works. We help you understand how your mobility data, suppliers and processes can work better together across Fleet, HR and Finance.

    Whether you are structuring data from different sources, clarifying internal responsibilities or improving recurring workflows, we provide practical guidance based on your organisation and mobility setup.

    We’re here to help 

      • Chat with Mobi, our AI support assistant

        Get quick answers to your questions about Muto and find relevant information from our support resources.
      • Explore our knowledge base

        Find practical articles and step-by-step guidance to help you set up Muto, manage your mobility data and use the platform at your own pace.
        Visit our Knowledge Base
      • Send us a message

        Need help with a specific question or issue? Complete our form and give us the relevant details. We will review your request and get back to you.
        Contact Support
      • Dedicated Customer Succes Manager

        Professional customers have a dedicated CSM who understands their organisation, mobility setup and priorities. Your CSM supports you throughout onboarding and helps you continue getting value from Muto afterwards.
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      Frequently asked questions

      Ready to make your mobility data work as one?

      Explore Muto for free or talk to us about bringing employees, assets, suppliers, contracts and costs together across your organisation.